FAQ

Please check our list of frequently asked questions.

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Yes, the exact time must be scheduled for testing. Choose the place and time that suits you and fill out the form with your personal data. After payment by credit card /debit card/, you will receive a confirmation e-mail about the reservation for the specific date you have chosen.

For Bratislava and Košice testing localities, payment is only possible online via credit/debit card in the last step of the reservation process. For other testing sites, there are also other payment possibilities, which are stated on our website after clicking on the specific test locality.

In the confirmation mail there is a possibility to cancel your reservation. You can do so until the end of day of your reservation for testing. After the cancellation, there will be a promo code created and sent to you with the same value as your test price, which you (or any other person) can use as a payment for a new testing, or in case the value of your promo code is lower than new test price, as a discount for new testing. Promo code is valid for 3 months from the day you receive it.

After canceling your reservation there will be a promo code sent to you in the same value as your test price which you (or any other person) can use as a payment for a new testing, or in case the value of your promo code is lower than new test price, as a discount for new testing. Promo code is valid for 3 months from the day you receive it.

 

If you need to change the time within the same day no action is required. You can come later (that specific day). It is necessary to wait on the spot until people who have a time reservation for a specific time are tested (usually, it takes only a few minutes). Also, you have the option to change your reservation up to an hour before testing, by following a link in the booking confirmation email.

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