FAQ

Please check our list of frequently asked questions.

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Yes, the exact time must be scheduled for testing. Choose the place and time that suits you and fill out the form with your personal data. After payment by credit card /debit card/, you will receive a confirmation e-mail about the reservation for a specific day and time.

Unfortunately no, it is not possible to pay in cash or with a card on the spot. Payment is only possible by payment card during the online booking of your reservation.

It is possible to cancel the reservation through the confirmation e-mail. You can cancel your reservation up to 24 hours before the date of your testing. After canceling the reservation, the money will be automatically returned to you within 1-2 weeks (depending on your bank). Money will be refunded to your bank account or the payment card which you used to make the payment.

After canceling the reservation, the money will be automatically returned to you within 1-2 weeks (depending on your bank) to your bank account or the payment card with which you made the payment.

If you need to change the time within the same day and no action is required, you can come later (that specific day). It is necessary to wait on the spot until people who have a time reservation for a specific time are tested (usually, it takes only few minutes).

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